Resources to improve workplace inclusion and diversity

April 12, 2018

As we concluded in our 2017 Trends Report, diversity, in all its forms, is a winning business model. “Focusing on cultural diversity and gender equality means reaching a wider audience, promoting the development of technologies for all, and, ultimately, generating greater profits.”

To help you introduce the best practices for inclusion and diversity in your business, here is a list of regional, national and international resources that provide support, training, resources and/or tools.

This list builds on the resources provided in the excellent Diversity & Inclusion Toolkit for the Interactive Digital Media Industry published by Interactive Ontario, with the financial support of the Ontario Media Development Corporation, the Canada Media Fund, Ubisoft and Humber College.

Please help us keep this list comprehensive and current by submitting suggested changes and additions directly in this document. Note, however, that the official list is the one posted here on CMF Trends.

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NameLocationWebsiteRegionLanguageType of resourceDescriptionregion_hfilterlocation_hfilterlanguage_hfilterresource-type_hfilter
A Manager’s Guide to Reasonable AccommodationBritish ColumbiaVisit SiteWestern ProvincesEnglishTools
  • A guide addressing discrimination and accommodation in the context of employment by the Public Service Agency of British Columbia
western-provincesbritish-columbiaenglishtools
Aboriginal Territories in Cyberspace (AbTeC)Montreal, QuebecVisit SiteQuebecEnglishCommunity Organization, Training
  • As a partnership of universities and community organizations based at Concordia University, it offers workshops, residencies, symposia, and archives to identify and implement methods by which Indigenous people can use new media technologies to complement aboriginal cultures
quebecmontreal-quebecenglishcommunity-organization training
Ada’s TeamAlbertaVisit SiteWestern ProvincesEnglishCommunity Organization
  • A group of students at the University of Alberta dedicated to promoting diversity in computing, games, and technology
western-provincesalbertaenglishcommunity-organization
Association for New Canadians: Diversity TrainingSt. John’s, NewfoundlandVisit SiteAtlantic ProvincesEnglish, FrenchTraining
  • The Association offers diversity training workshops to businesses, community organizations, schools, government departments, and other interested groups
  • The key goal of the Diversity Training Initiative is to increase cross-cultural awareness and understanding while promoting the importance of welcoming communities in attracting and retaining immigrants
atlantic-provincesst-johns-newfoundlandenglish frenchtraining
Autism in the Workplace TrainingNova ScotiaVisit SiteAtlantic ProvincesEnglishTraining
  • Autism Nova Scotia offers employers Autism in the Workplace training sessions
atlantic-provincesnova-scotiaenglishtraining
Bhasin ConsultingToronto, OntarioVisit SiteOntarioEnglishConsultants, Training
  • E-learning modules on cultural competence, inclusive recruitment and leadership and development
  • Offers consulting services on diversity and inclusion and other leadership issues
ontariotoronto-ontarioenglishconsultants training
Bureau d’intégration des nouveaux arrivants à Montréal (BINAM)Montreal, QuebecVisit SiteQuebecFrenchResources
  • Orientation and integration of newcomers, requests for proposals for projects to foster inclusion of immigrant workers
quebecmontreal-quebecfrenchresources
Cadre de référence en matière de gestion de la diversité ethnoculturelle en entrepriseQuebecVisit SiteQuebecFrenchTools
  • Guide for business services staff in the Québec government departments engaged with economic development and employment. Contains a lot of interesting information and useful arguments in favour of diversity
quebecquebecfrenchtools
Canadian Centre for Diversity and Inclusion (“CCDI”)CanadaVisit SiteNationalEnglish, FrenchConsultants, Resources, Training nationalcanadaenglish frenchconsultants resources training
Change Dezign ConsultingToronto, OntarioVisit SiteOntarioEnglishConsultants
  • Offers diversity and inclusion consulting and research services
  • Program design and evaluation
  • Leadership coaching in cultural competency
ontariotoronto-ontarioenglishconsultants
CHRA (Ordre des conseillers en ressources humaines agréés)QuebecQuebecFrenchResources quebecquebecfrenchresources
Commission des dro its de la personne et des droits de la jeunesseQuebecVisit SiteQuebecEnglish, FrenchResources, Tools
  • Articles, videos and studies on diversity
quebecquebecenglish frenchresources tools
Cultural Competency Training: Creating Inclusive Workplaces and CommunitiesNew BrunswickVisit SiteAtlantic ProvincesEnglish, FrenchTraining
  • The workshops inform and engage individuals on cultural differences and how to become
  • “culturally dexterous”
  • The workshop was developed for employers, community organizations and educational institutions as well as individuals who have an interest in learning how to become more culturally aware
atlantic-provincesnew-brunswickenglish frenchtraining
Dames Making GamesToronto, OntarioVisit SiteOntarioEnglishCommunity Organization, Consultants, Training
  • Workshops, meetups, game jams, intensive programs to help women to make games
  • Consulting, policy development, speaking
ontariotoronto-ontarioenglishcommunity-organization consultants training
DeGamaMontreal, QuebecVisit SiteQuebecFrenchCommunity Organization, Training
  • Solidarity cooperative whose objective is to foster integration of newcomers to Québec, it offers workplace training on intercultural and diversity management
quebecmontreal-quebecfrenchcommunity-organization training
Directory of intercultural and cultural diversity trainingsQuebecVisit SiteQuebecFrenchCommunity Organization, Consultants, Training
  • Directory of consultants, businesses, associations and organizations, public, parapublic and union organizations, teaching institutions
quebecquebecfrenchcommunity-organization consultants training
DiversiproToronto, OntarioVisit SiteOntarioEnglishConsultants, Training
  • Diversity and intercultural competence consulting services
  • Workshops
ontariotoronto-ontarioenglishconsultants training
Diversité artistique Montréal (DAM)Montreal, QuebecVisit SiteQuebecFrenchCommunity Organization
  • Promotes cultural diversity in arts and culture by fostering the recognition and inclusion of all artists and artistic practices in Montreal’s professional networks & cultural institutions
quebecmontreal-quebecfrenchcommunity-organization
Diversity and Inclusion in the WorkplaceAlbertaVisit SiteWestern ProvincesEnglishTools
  • Developed by Alberta Labour this free online interactive tool to help employers bring workplace diversity and inclusion to their organizations
western-provincesalbertaenglishtools
Diversity EssentialsWinnipeg, ManitobaVisit SiteWestern ProvincesEnglishTraining
  • Specialists who provide competency training on LGBTQ2+ awareness, sexual health, intersectionality and social equity issues for groups
western-provinceswinnipeg-manitobaenglishtraining
Diversity SolutionsToronto, OntarioVisit SiteOntarioEnglishConsultants, Training
  • Workshops on diversity and inclusion, anti-oppression techniques
  • E-learning
  • Consulting
ontariotoronto-ontarioenglishconsultants training
Diversity Training WorkshopPrince Edward IslandVisit SiteAtlantic ProvincesEnglishTraining
  • The PEI Public Service Commission provides diversity awareness training programs to employees for understanding diversity in workplace
atlantic-provincesprince-edward-islandenglishtraining
Egon ZenderCalgary, Alberta, Montreal, Quebec, Toronto, OntarioVisit SiteNationalEnglishResources, Training
  • Programs and information in support of welcoming and integration foreign-trained IT professionals
nationalcalgary-alberta montreal-quebec toronto-ontarioenglishresources training
Emploi Nexus MontréalMontreal, QuebecVisit SiteQuebecFrenchConsultants, Resources
  • From BINAM, the organization that works to integrate newcomers to Montreal, the project offers an array of business consulting services to support the hiring of immigrant professionals
quebecmontreal-quebecfrenchconsultants resources
Emploi Québec – Employment Integration ProgramsQuebecVisit SiteQuebecEnglish, FrenchResources
  • Financial assistance programs for hiring immigrants, visible minorities, and people with disabilities
quebecquebecenglish frenchresources
Employment equity and human rightsCanadaVisit SiteNationalEnglish, FrenchResources
  • Government of Canada site that lists employers’ obligations with respect to employment equity and human rights
nationalcanadaenglish frenchresources
Employment integration – directory of Montréal resources and initiativesMontreal, QuebecVisit SiteQuebecFrenchResources
  • Two sections: one for organizations and employers, the other for job seekers
quebecmontreal-quebecfrenchresources
Entreprises Québec: Gérer une équipe multiculturelleQuebecVisit SiteQuebecFrenchResources, Training
  • The site lists resources and programs for helping businesses manage cultural diversity
quebecquebecfrenchresources training
Equity, Diversity and Inclusion: Best Practices for Recruitment, Hiring and RetentionCanadaVisit SiteNationalEnglish, FrenchTools
  • Web page of the Canada Research Chairs that includes best practices for promoting equity, diversity and inclusion at each stage of planning for, recruiting, hiring and retaining diverse faculty
nationalcanadaenglish frenchtools
Every1GamesNiagara, Ontario, Toronto, OntarioVisit SiteOntarioEnglishTraining
  • Provides training for neurodivergent youth to transition to life after high school, including game development workshops to help them succeed in post-secondary media programs
ontarioniagara-ontario toronto-ontarioenglishtraining
GammaspaceToronto, OntarioVisit SiteOntarioEnglishCommunity Organization
  • Co-working space for those who make, play and talk about video games
  • Events and workshops to advance skills and knowledge
  • Aims to be a women/queer/trans-positive, diverse and physically accessible space
ontariotoronto-ontarioenglishcommunity-organization
Girl ForceOttawa, OntarioVisit SiteOntarioEnglishTraining
  • Teaches game development to girls, women and non-binary folk
ontarioottawa-ontarioenglishtraining
Global Diversity and Inclusion Benchmarks (GDIB)USAVisit SiteInternationalEnglishResources, Tools
  • The GDIB is a set of benchmarks that can be used to assess how diverse and inclusive an organization is and give some guidance for next steps. It has been developed with the assistance of diversity and inclusion professionals from around the world and is regularly updated
  • While the full document is 80 pages with 266 benchmarks in 14 categories, a one-page sample of best practices can be found here: http://www.diversitycollegium.org/GDIB_Benchmarks_Sampler_031816.pdf
  • Note that the GDIB was developed primarily for larger companies but can still provide guidance for small to medium sized companies
internationalusaenglishresources tools
Graybridge MalkhamOttawa, OntarioVisit SiteOntarioEnglishConsultants, Training
  • Workshops and training on topics such as unconscious bias, positive and respectful workplace, intercultural awareness
  • Research and consulting
ontarioottawa-ontarioenglishconsultants training
Guide pratique de la gestion de la diversité interculturelle en emploi – 2005QuebecVisit SiteQuebecFrenchTools
  • Cutting-edge practices from businesses that have successfully—and profitably—incorporated diversity management
quebecquebecfrenchtools
Immigrant Services Association of Nova ScotiaNova ScotiaVisit SiteAtlantic ProvincesEnglishCommunity Organization, Resources, Training
  • The Workplace Culture Program helps Nova Scotian employers by raising awareness of the benefits of cross-cultural talents and experience, identifying methods by which an organization can improve its cross-cultural competence and improving the ability to retain immigrant employees
  • Offers tools and training to meet your human resource needs by connecting you to potential employees
atlantic-provincesnova-scotiaenglishcommunity-organization resources training
Inclusion BCBritish ColumbiaVisit SiteWestern ProvincesFrenchCommunity Organization, Training
  • Inclusion BC is a provincial federation whose members include people with developmental disabilities, families and community agencies. It offers and focuses on advocacy support, education and training, network support, systems change, and public awareness
western-provincesbritish-columbiafrenchcommunity-organization training
Inclusive HR Toolkit, Work in CultureOntarioVisit SiteOntarioEnglishTools
  • The Toolkit, created for non-profit arts and culture institutions, contains a lot of useful information
ontarioontarioenglishtools
Indigenous WorksCanadaVisit SiteNationalEnglishCommunity Organization
  • A non-profit national social enterprise that works with companies and organizations to strengthen their performance and results in Indigenous employment, workplace engagement and inclusion
nationalcanadaenglishcommunity-organization
Information and Communications Technology Council (ICTC)CanadaVisit SiteNationalEnglishTools, Training
  • Self-assessment grid to identify a company’s position on diversity and inclusion, and readiness to move to the next stage
  • Note: also, a Readiness Quiz, which is focused on gender balance
nationalcanadaenglishtools training
Information guide: “Intégrer les person nes trans en milieu de travail”QuebecVisit SiteQuebecFrenchTools
  • The guide on including transgender people in the workplace was developed by Fondation Émergence, in partnership with Aide au Trans du Québec; it gives employers the tools they need for a non-transphobic workplace
quebecquebecfrenchtools
Inter – Cultural Association of Greater Victoria (BC)Victoria, British ColumbiaVisit SiteWestern ProvincesEnglishCommunity Organization, Training
  • Offers a variety of fee-for-service educational workshops and training seminars covering a range of topics related to multiculturalism, diversity awareness, immigration and human rights in the workplace and community
western-provincesvictoria-british-columbiaenglishcommunity-organization training
KaleidescopicToronto, OntarioVisit SiteOntarioEnglishTraining
  • Self-assessment tool, workshops on diversity and inclusion topics, leadership topics
ontariotoronto-ontarioenglishtraining
Ladies Learning CodeCanadaVisit SiteNationalEnglish, FrenchCommunity Organization, Resources, Training
  • Non-profit organization mandated to be the leading resource for women and youth who want to be passionate tech consumers and builders by learning technical skills in a practical, social and collaborative way. Program and events offered in more than 30 cities across Canada.
nationalcanadaenglish frenchcommunity-organization resources training
Lesbians Who Tech MontréalMontreal, QuebecVisit SiteQuebecEnglishCommunity Organization
  • Community of queer women in or around technology
quebecmontreal-quebecenglishcommunity-organization
London Economic Development Corporation (LEDC)London, OntarioVisit SiteOntarioEnglishTraining
  • Hosts a series of workshops for small and medium sized companies on issues such as recruitment strategies, performance and communications
  • Digital creative is a target sector
ontariolondon-ontarioenglishtraining
Manitoba StartManitobaVisit SiteWestern ProvincesEnglishResources, Tools
  • It connects business to a world-class workforce and is the leading provider of career development services for newcomers to the province
  • It addresses employers’ recruitment needs by connecting business to the highly skilled and job-ready newcomers who move to Manitoba
  • Customized tools and resources to retain a diverse workforce and create inclusive workplaces
western-provincesmanitobaenglishresources tools
MatterUSAVisit SiteInternationalEnglishTools
  • A Diversity Dashboard app to provide insights and graphs to track and improve of diversity and inclusion in a company
internationalusaenglishtools
Mozilla Hive Toronto, Ontario, Ontario Learning NetworkToronto, OntarioVisit SiteOntarioEnglishTraining
  • Provides hands-on learning opportunities in digital media and digital literacy for youth, in partnership with educators and community-based youth organizations
ontariotoronto-ontarioenglishtraining
Native Canadian Centre of Toronto, OntarioToronto, OntarioVisit SiteOntarioEnglishTraining
  • Indigenous Cultural Competency Training
ontariotoronto-ontarioenglishtraining
New Brunswick Employer Support Service (NBESS)New BrunswickVisit SiteAtlantic ProvincesEnglish, FrenchConsultants, Resources, Training
  • NBESS supports employers across New Brunswick with the hiring of persons with various types of disabilities, and advancing diversity in the workplace
atlantic-provincesnew-brunswickenglish frenchconsultants resources training
PinnguaqNunavutVisit SiteTerritoriesEnglishCommunity Organization, Training
  • Teaches youth in Nunavut how to use computers and code
territoriesnunavutenglishcommunity-organization training
Pride at Work CanadaCanadaVisit SiteNationalEnglish, FrenchConsultants, Tools, Training
  • National organization that strives to empower employers to foster workplace cultures that recognize LGBT employees as an important part of a diverse and effective workforce
  • Evaluation, training and consulting services to help Canadian employers create safer, more inclusive workplaces, optimize employee potential, and remove the barriers to employment facing Canada’s LGBT community
nationalcanadaenglish frenchconsultants tools training
Project IncludeUSAVisit SiteInternationalEnglishCommunity Organization, Tools
  • Group of tech women in the U.S. aimed at improving the diversity of the tech start up community through sharing best practices
  • Crafted set of customizable recommendations for CEOs
internationalusaenglishcommunity-organization tools
Queer Tech MontréalMontreal, QuebecVisit SiteQuebecEnglishCommunity Organization
  • Community advocacy group for gender, sex and sexual minority (LGBTQ) professionals in the technology sector with a focus on advocacy, activities (hackathons), mentorship, etc.
quebecmontreal-quebecenglishcommunity-organization
RBC – Diversity & InclusionCanadaVisit SiteNationalEnglish, FrenchResources
  • RBC website devoted to diversity (articles, reports and studies, etc.)
nationalcanadaenglish frenchresources
Ready Willing and AbleCanadaVisit SiteNationalEnglishResources, Training
  • Free resource hub, available on demand, providing the know-how and resources to support businesses in hiring employees with an intellectual disability or autism spectrum disorder.
  • Offers introductory level courses on a variety of topics on inclusive employment.
nationalcanadaenglishresources training
SEED (Supporting Employers Embracing Diversity)British ColumbiaVisit SiteWestern ProvincesEnglishResources, Tools
  • A comprehensive and ongoing approach to enhancing cultural diversity within the workplace
  • Using an innovative ROI (Recruitment, Orientation, and Inclusion) framework
  • Providing tips and strategies for resolving diversity issues at all stages of employment
  • Supporting collaboration between management, HR and employees
western-provincesbritish-columbiaenglishresources tools
Startup MosaicMontreal, QuebecVisit SiteQuebecEnglishCommunity Organization
  • This non-profit organization dedicated to the success of Montreal startup entrepreneurs and showcases startups pioneered by minorities (background, gender, race, etc.)
quebecmontreal-quebecenglishcommunity-organization
StepUp BCBritish ColumbiaVisit SiteWestern ProvincesEnglishResources, Tools
  • Hiring Aboriginal employees: an overview
  • Tools and information about hiring and retaining Aboriginal employees (for non-profit organizations, but interesting for all organizations)
western-provincesbritish-columbiaenglishresources tools
Structured Interview Questions: Tips and Examples for HiringWorldwideVisit SiteInternationalEnglishResources, Tools
  • Help to prevent unconscious bias in the hiring process, i.e. evaluating candidates based on gender, race, physical attractiveness or, most commonly, how similar the candidate is to the interviewer
internationalworldwideenglishresources tools
Support for trans employees: A guide for employees and managersCanadaVisit SiteNationalEnglish, FrenchTools
  • Produced by Public Services and Procurement Canada in collaboration with the Pride at Work network
  • Real life examples, roles and responsibilities of managers and employees
nationalcanadaenglish frenchtools
Table of best practices based on the L.I.R.E. model (intercultural hiring and retention logic)Montreal, QuebecVisit SiteQuebecFrenchTools
  • Developed for Emploi Nexus in Montreal
  • Five-step model based on the study “Logique interculturelle de rétention et d’embauche – L.I.R.E.” (intercultural hiring and retention logic)
quebecmontreal-quebecfrenchtools
Talent PoolAlbertaVisit SiteWestern ProvincesEnglishResources
  • A not-for-profit organization that provides Alberta and Canadian businesses with information, resources and links to pools of talent that are often overlooked: youth, mature workers, immigrants, Aboriginal people, women and people with disabilities
western-provincesalbertaenglishresources
TECHNOCompétencesQuebecVisit SiteQuebecFrenchResources, Tools
  • Best practices in the hiring, orientation and integration of foreign trained professionals (PFÉ)
quebecquebecfrenchresources tools
TechnovationCanadaVisit SiteNationalEnglish, FrenchTraining
  • The Technovation program, an international mobile app creation competition, aims to develop technology and entrepreneurship skills in girls aged 10 to 18
nationalcanadaenglish frenchtraining
TextioUSAVisit SiteInternationalEnglishTools
  • Augmented writing platform that analyzes job ads, compares them to those in their database and recommends how to improve them to increase qualified applicants and remove hidden gender biases
internationalusaenglishtools
The 519Toronto, OntarioVisit SiteOntarioEnglishTraining
  • Workshops and training on creating LGBTQ-inclusive and trans-inclusive work environments
ontariotoronto-ontarioenglishtraining
The Calgary Congress for Equity & Diversity in the Arts (CCEDA)Calgary, AlbertaVisit SiteWestern ProvincesEnglishCommunity Organization
  • A collective effort of diverse artists to recognize, celebrate and enhance the capacity of Calgary artists, companies and stakeholders to increase equity and diversity in the arts
western-provincescalgary-albertaenglishcommunity-organization
The Multicultural Council of Saskatchewan (MCoS)SaskatchewanVisit SiteWestern ProvincesEnglishCommunity Organization, Training
  • A provincial not-for-profit, non-governmental agency that works to ensure ethnocultural survival, strength and prominence and fosters opportunities for cross-cultural interaction
  • Organizes events and anti-racism facilitator training, among other things
western-provincessaskatchewanenglishcommunity-organization training
The PEI HR ToolkitPrince Edward IslandVisit SiteAtlantic ProvincesEnglish, FrenchResources
  • Guides, suggestions, and links to financial programs and support services
  • Examples of effective practices and policies to help create and manage inclusive workplaces and support the successful integration of new workers with diverse backgrounds
atlantic-provincesprince-edward-islandenglish frenchresources
True ColoursWorldwideVisit SiteInternationalEnglishTools, Training
  • Assess people on one of four communication styles to de-personalize interactions as an inclusivity tool
internationalworldwideenglishtools training
TXDL (Techsdale)Rexdale, OntarioVisit SiteOntarioEnglishCommunity Organization, Training
  • Workshops to help underprivileged youth develop coding skills
ontariorexdale-ontarioenglishcommunity-organization training
Un monde de talents | Conseil emploi métropole (Montréal)Montreal, QuebecVisit SiteQuebecEnglishResources, Tools
  • A range of tools and concrete resources pertaining to diversity: advice on hiring immigrant workers, managing a multicultural business, and ideas to facilitate retention, etc.
quebecmontreal-quebecenglishresources tools
Women in Resource Development Corporation (WRDC)St. John’s, NewfoundlandVisit SiteAtlantic ProvincesEnglishCommunity Organization, Training
  • A provincial non-profit organization committed to increasing women’s participation in trades and technology
atlantic-provincesst-johns-newfoundlandenglishcommunity-organization training
Women in Technology, CommunitechKitchener, OntarioVisit SiteOntarioEnglishCommunity Organization, Training
  • With funding from Status of Women Canada, developed programming to bring more women into leadership positions in technology
ontariokitchener-ontarioenglishcommunity-organization training
Workplace Education ManitobaManitobaVisit SiteWestern ProvincesEnglishTraining western-provincesmanitobaenglishtraining
World Education ServicesCanada, USAVisit SiteInternationalEnglishTools
  • Free Degree Equivalency Tool to assess internationally educated applicant’s degree
internationalcanada usaenglishtools